Assistant Manager II

Family Dollar•City of Niagara Falls, NY

4d•$20 - $20•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to help with store operations, customer service, and team development. The role supports the Store Manager in supervising, training, and developing Store Associates while helping maintain a positive, safe, respectful, and professional environment for customers and employees. The position is full-time at 2120 Hyde Park Blvd, Niagara Falls, New York 14305-3216. The listed pay range is $19.50 to $20.25. The Assistant Manager helps with daily store functions, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and store cleanliness. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores selling alcohol or tobacco; failure to comply or qualify may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Compliance with local licensing requirements may be necessary for stores selling alcohol and/or tobacco.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing when required.