Assistant Manager II

Family Dollar•Houston, TX
•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps maintain daily store activities, merchandise flow and presentation, store records, loss prevention, and a clean, safe, and respectful environment. The position also includes supervising, training, and developing Store Associates and carrying out other duties as assigned. The job is full-time at the Family Dollar location listed in Houston, Texas.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy, team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address their questions or concerns.
  • Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
  • Maintain the promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
  • Maintain a well-stocked sales floor and organized stockroom according to company standards.
  • Protect and secure company assets, including store cash.
  • Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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