Assistant Manager II

Family Dollar•Greensboro, GA

8d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily store activities, helping customers, managing merchandise flow and store presentation, completing opening and closing procedures, and processing corporate directives. The Assistant Manager helps maintain records and store assets, supports loss prevention and policy compliance, and helps supervise, train, and develop Store Associates. The position also includes maintaining store cleanliness and performing other duties as assigned. Managers may be required by local jurisdiction to provide background information to obtain licenses for stores selling alcohol and/or tobacco; failure to comply with licensing requirements may result in demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas, including a well-stocked sales floor and an organized stockroom, to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.