assistant manager II

Dollar Tree•Midland, TX

11d•Onsite

About The Position

The Assistant Store Manager helps oversee store operations, customer service, and team development. The role supports the Store Manager with day-to-day activities, including merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, store maintenance, and associate supervision. The Assistant Store Manager helps maintain a positive, safe, respectful, and professional environment for customers and associates, and performs other duties as assigned.

Requirements

High school diploma or equivalent is preferred.
Ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.
High school diploma or equivalent is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.