Assistant Manager II

Dollar Tree•Lincoln Park, MI

11d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps oversee daily activities, assists customers, maintains merchandise and store presentation, performs opening and closing procedures, and processes corporate directives. It also supports merchandise ordering, damaged-merchandise processing, record keeping, loss prevention, asset protection, and compliance with company policies and safety guidelines. The position helps supervise, train, and develop Store Associates and contributes to maintaining a positive, safe, respectful, clean, and well-organized store. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Help ensure a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.