Assistant Manager II

Dollar Tree•Saint Cloud, FL

5d•Onsite

About The Position

Dollar Tree is seeking an Assistant Manager II to help oversee store operations, customer service, and team development. The role supports day-to-day store activities, assists customers, maintains merchandise and displays, carries out opening and closing procedures, and processes corporate communications and directives. It also supports ordering, damaged merchandise processing, record keeping, loss prevention, and protection of company assets. The Assistant Manager helps the Store Manager supervise, train, and develop associates, while maintaining store standards, safety, cleanliness, and a positive, respectful environment. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Assist customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks through the stockroom to the sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.