Assistant Manager II

Dollar Tree•Poughkeepsie, NY
•$20 - $20•Onsite

About The Position

The Assistant Manager II, described in the posting as a Smart Team Lead, helps build and maintain day-to-day operating processes at assigned Dollar Tree locations in partnership with regional leadership. The role provides hands-on leadership training and development intended to prepare the employee for a future store manager position, with advancement targeted within 12 months. It involves leading associates, supporting store operations across an assigned area, and traveling to stores for daytime field visits. The position requires a flexible, full-time schedule, including days, evenings, weekends, and holidays.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Valid driver's license and reliable transportation to travel to all assigned locations within the assigned area.
  • Ability to lift up to 55 pounds from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
  • Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
  • Exceptional customer service, communication, and problem-solving skills.
  • Strong relationship management skills.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Lead a team of up to four customer service associates.
  • Partner with the District Manager to ensure operating procedures and processes meet G.O.L.D. standards and assist with retraining associates as needed.
  • Provide hands-on support during store remodels, refresh projects such as multi-price-point conversions, and new store openings.
  • Assist with staffing audits, store processes, and asset protection functions, and provide input on operational efficiency and process compliance.
  • Assist new store managers during peak seasonal periods.
  • Conduct daytime field visits, with 90% travel, to support store operations throughout the assigned area.
  • Assist with store and asset protection processes, including store office setup and maintaining clipboards or logbooks.
  • Support inventory preparation and door-to-shelf functions.
  • Provide flexible coverage for daily operations at assigned stores, including store recovery, time off, leaves of absence, and special projects.
  • Maintain a positive, safe, and respectful environment and interact professionally and cordially with customers, associates, and leaders.
  • Champion exceptional customer service and foster a positive, team-oriented environment.
  • Protect and secure company assets.
  • Perform other duties as assigned by the Regional Director.

Benefits

  • Medical, pharmacy, dental, and vision insurance.
  • Employee Assistance Program.
  • Retirement plans with matching contributions.
  • Employee Stock Purchase Program.
  • Educational Assistance.
  • Access to PerkSpot, an employee discount platform for goods and services.
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