Assistant Manager II

Family Dollar•Quanah, TX

4d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps run daily store activities, maintain merchandise and promotional displays, carry out corporate directives, and keep the store safe, clean, organized, and properly stocked. It also includes assisting with staff supervision and development, record keeping, ordering, loss prevention, and protecting company assets. Managers may need to provide background information required by local authorities for licenses to sell alcohol or tobacco; failure to qualify for or comply with licensing requirements may lead to demotion or separation from employment.

Requirements

High school diploma or equivalent is preferred.
Ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Managers may be required by the local jurisdiction to provide detailed background information necessary to obtain a license to sell alcoholic beverages or tobacco products; failure to comply or qualify may lead to demotion or separation.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.