Assistant Manager II

Dollar Tree•San Antonio, TX

4d•Onsite

About The Position

The Assistant Manager II helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, assists customers, handles merchandise flow and presentation, performs opening and closing procedures as needed, and processes corporate communications and directives. It also supports ordering, damaged merchandise processing, record keeping, loss prevention, and protection of company assets. The Assistant Manager helps supervise, train, and develop Store Associates and promotes a positive, safe, and respectful environment. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas, and performing other duties as assigned. The position is full-time at Dollar Tree's location at 1803 Vance Jackson Rd, San Antonio, Texas 78213-4476.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain store areas, including a well-stocked sales floor and an organized stockroom, to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.