Assistant Manager II

Family Dollar•Washington, IN

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, helps maintain merchandise presentation and inventory, carries out opening and closing procedures, and processes corporate directives. It also assists with ordering, damaged merchandise, records, payroll, scheduling, deposits, loss prevention, and protecting company assets. The Assistant Manager helps supervise, train, and develop Store Associates; ensures adherence to company policies and safety guidelines; and contributes to a positive, safe, and respectful environment for customers and associates. The position is also responsible for maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and removing trash. Other related duties may be assigned. The position is full-time and located at 305 E National Hwy, Washington, Indiana 47501-4040. Managers may be required by the local jurisdiction to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply or qualify may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Help ensure a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.