Assistant Manager II

Family Dollar•Town of Amherst, NY

5d•$20 - $20•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps oversee daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and compliance with company policies and safety guidelines. The Assistant Manager also helps supervise, train, and develop Store Associates and contributes to maintaining a clean, organized, well-stocked, safe, and respectful store environment. The position requires frequent physical activity, including lifting up to 55 pounds from floor level to above shoulder height, walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. High school graduation or equivalent is preferred, while the ability to read, interpret, and explain operational directives is required. Retail, grocery, or drug store management experience is preferred. This is a full-time position with a stated pay range of $19.50 to $20.25. Employment is at-will, and the job description may be modified to meet business needs. Managers at stores selling alcohol and/or tobacco may need to provide background information and qualify for locally required licenses; failure to comply or qualify may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal store areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.