Assistant Manager II

Family Dollar•Buffalo, NY

3d•$20 - $20•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, helps maintain merchandise and store presentation, performs opening and closing procedures as needed, and processes corporate directives. It also assists with merchandise ordering, damaged merchandise, record keeping, loss prevention, and protecting company assets. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, and trash areas, and performing other duties as assigned. The role is full-time at the Family Dollar store at 492 Grant St, Buffalo, New York 14213-1145. The listed pay range is $19.50 to $20.25. Managers of stores selling alcohol and/or tobacco may need to provide background information required for local licensing; failure to comply with or qualify for a license may result in demotion or separation. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal store areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.