Assistant Manager, Facility Operations - Tysons Corner Center

Macerich•McLean, VA
•$109,000 - $141,000•Onsite

About The Position

The Assistant Operations Manager supports property operations and strategies while developing the leadership, management skills, and strategic perspective needed to become an Operations Manager. This developmental Manager-in-Training position works closely with the Operations Manager and provides hands-on experience in operational oversight, team coordination, process improvement, resource management, and organizational success. The program intends to promote participants to an Operations Manager role within 1–2 years, provided they remain employed, meet program expectations, and a suitable role is available. Promotion may require relocation anywhere in the United States. Location preferences may be expressed, but assignments are determined by company needs and are not guaranteed. The employee must be able to return to the property within 30 minutes in unforeseen circumstances. Reasonable accommodations will be made for employees with disabilities when requested, absent undue hardship.

Requirements

  • 2–4+ years of experience in facility operations, a technical trade, commercial construction, property administration, or a related support role.
  • Strong organizational and communication skills, with a willingness to learn and adapt.
  • Analytical mindset and basic proficiency in Microsoft Office or similar tools.
  • Ability to read and interpret blueprints, technical specifications, or similar materials.
  • Demonstrated ability to collaborate and take initiative in a team environment.
  • Ability to return to the property within 30 minutes due to unforeseen circumstances.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assist the Operations Manager with operational planning and execution, including coordinating schedules, workflows, and priorities.
  • Observe current practices, identify opportunities, and suggest process improvements under guidance.
  • Help communicate team goals, track progress, and ensure alignment across departments.
  • Prepare and review operational reports, learn to analyze data, and present findings to leadership.
  • Participate in vendor and partner relations, including relationship management and contract administration.
  • Learn policies and procedures, help monitor compliance and quality standards, and escalate issues when needed.
  • Assist with expense tracking and learn to allocate resources effectively.
  • Seek mentorship, training, and feedback to develop toward a future operations leadership role.

Benefits

  • Benefits with 80/20 contribution levels.
  • Paid time off, including vacation, 12 paid holidays, and 80 hours of sick time annually.
  • 401(k) match with immediate vesting.
  • Ability to purchase company stock at a 15% discount.
  • 24 paid volunteer hours and an employer charitable match.
  • Employee Assistance Program.
  • Career-development resources.
  • Wellness program including ClassPass memberships.
  • Remote Fridays for corporate offices and Forever Fridays for retail properties.
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