About The Position

As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers while working with a passionate team. The role focuses on understanding customer needs, recommending products, and maximizing sales across beauty brands. You will help customers with makeup and skincare, develop customer relationships in store and digitally, and contribute to an inclusive, welcoming department. The position is seasonal and based at Tysons Corner Center.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, frequently bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment.
  • Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Maintain department organization and cleanliness so it is customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and holidays
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Potential eligibility for performance-based incentives or bonuses
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