Assistant Manager, Facility Operations - Tysons Corner Center

Macerich • McLean, VA

1d • Hybrid

About The Position

The Assistant Operations Manager supports daily property operations while developing the leadership skills and strategic perspective needed to become an Operations Manager. This developmental role is part of the Manager-in-Training program and provides hands-on experience in operational oversight, team coordination, process improvement, resource management, and organizational effectiveness.

The program intends to promote participants to an Operations Manager role within 1–2 years, provided they remain employed, meet program expectations, and a suitable role is available. Promotion may require relocation anywhere in the United States. Location preferences may be expressed, but assignments are determined by company needs and are not guaranteed. If a suitable role is available and the employee is unwilling or unable to relocate, another role may not be available, which could result in separation of employment.

The role partners closely with operations management on property operations and strategy. The successful candidate must be able to perform the position’s essential functions satisfactorily; reasonable accommodations will be made upon request for employees with disabilities unless doing so would cause undue hardship. The employee must be able to return to the property within 30 minutes in unforeseen circumstances.

Macerich prioritizes in-person work at its offices to support collaboration, relationships, and company culture. It offers Remote Fridays for corporate offices and Forever Fridays for retail properties. Total compensation is $109,000–$141,000, consisting of base compensation plus 10% bonus potential. Final salary offers are determined based on experience, qualifications, and role requirements and discussed during the interview process.

Requirements

• 2–4+ years of experience in facility operations, a technical trade, commercial construction, property administration, or a related support role.
• Strong organizational and communication skills.
• Willingness to learn and adapt.
• An analytical mindset and basic proficiency in Microsoft Office or similar tools.
• Ability to read and interpret blueprints, technical specifications, or similar materials.
• Ability to work collaboratively and take initiative in a team environment.
• Ability to return to the property within 30 minutes in unforeseen circumstances.
• Ability to perform the essential functions of the position satisfactorily.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Support operational planning and execution by helping the Operations Manager coordinate schedules, workflows, and priorities.
• Observe current practices, identify opportunities, and suggest process improvements under guidance.
• Help communicate team goals, track progress, and maintain alignment across departments.
• Prepare and review operational reports, learn to analyze data, and present findings to leadership.
• Participate in vendor and partner relations to develop relationship-management and contract-administration experience.
• Learn policies and procedures, help monitor compliance and quality standards, and escalate issues when needed.
• Assist with expense tracking and learn to allocate resources effectively.
• Seek mentorship, training, and feedback to develop toward a future operations leadership role.

Benefits

• Best-in-class benefits with 80/20 contribution levels.
• Generous paid time off, including vacation time, 12 paid holidays, and 80 hours of sick time annually.
• 401(k) match with immediate vesting.
• Ability to purchase company stock at a 15% discount.
• 24 paid volunteer hours and employer charitable match.
• Employee Assistance Program.
• Career-development resources.
• Comprehensive wellness program, including ClassPass memberships.
• Remote Fridays for corporate offices and Forever Fridays for retail properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed