Assistant Manager, Building Maintenance

Norfolk Airport Authority•Norfolk, VA

About The Position

The Assistant Manager of Building Maintenance assists with the leadership, administration, and daily operation of the Norfolk Airport Authority’s Building Maintenance Department. The role oversees maintenance personnel and supports planning, inspection, maintenance, repair, and continuous operation of airport buildings, mechanical systems, utilities, and facility infrastructure. It helps deliver preventive and corrective maintenance programs, promotes workplace safety, supports budget and capital planning, and provides responsive service to airport employees, passengers, and business partners. As a member of the Facilities team, the Assistant Manager acts for the Building Maintenance Manager when required to support uninterrupted airport operations. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with overtime as conditions require. It is subject to 24-hour, seven-day emergency callouts due to inclement weather, and participates in an alternating on-call rotation. The employee must carry an Authority-provided phone or other communications device while off duty. The salary range is $99,867.77–$149,801.65, commensurate with experience; the stated starting salary is $99,867.77, with placement depending on qualifications and experience. The role requires a valid driver’s license and compliance with the Authority’s driving-record requirements. The employee must be able to obtain and maintain eligibility for a SIDA badge if required by assigned duties and successfully complete a criminal background check and other pre-employment requirements. Physical duties include extensive standing and walking, bending, squatting, pushing, pulling, climbing ladders with tools, reaching overhead, lifting and moving objects up to 50 pounds, and working in awkward positions. Work may involve HVAC-loop chemicals, refrigerants, natural gas, high noise levels, high-speed equipment, high voltage, acids, alkalis, penetrating fluids, aerosol and liquid chemicals, and extensive hours during snow removal.

Requirements

  • At least three years of supervisory or leadership experience.
  • At least five years of maintenance experience in commercial, industrial, institutional, or airport facilities.
  • Thorough knowledge of building maintenance trades, including electrical, plumbing, painting, locksmithing, and basic masonry and carpentry repairs.
  • Ability to plan, assign, and supervise the work of others.
  • Ability to read and interpret blueprints, specifications, technical manuals, and written instructions.
  • Effective verbal and written communication with employees, management, contractors, tenants, and the public.
  • Knowledge of methods, practices, tools, materials, and equipment used to maintain and repair building, mechanical, electrical, and plumbing systems.
  • Proficiency with Microsoft Office applications and computerized maintenance management systems (CMMS).
  • Knowledge of workplace safety practices and ability to promote and maintain a safe working environment.
  • Ability to prioritize multiple assignments, respond to changing operational needs, and meet deadlines in a fast-paced airport environment.
  • Knowledge of HVAC and building automation systems (BAS/EMS).
  • Valid driver’s license and ability to meet NAA driving-record requirements, including applicable age, licensing-duration, and driving-history standards.
  • Ability to obtain and maintain eligibility for a Security Identification Display Area (SIDA) badge as required by assigned duties.
  • Ability to successfully complete a criminal background check and other pre-employment requirements.
  • Ability to perform the stated physical functions, subject to reasonable accommodation.

Nice To Haves

  • Associate degree or technical certification preferred.

Responsibilities

  • Coordinate general supervision of Building Maintenance Department functions with the Manager.
  • Assist the Manager with structural maintenance of airport buildings and the operation, maintenance, and repair of heating, cooling, ventilation, plumbing, and electrical distribution systems.
  • Instruct departmental personnel in the proper use and maintenance of tools and equipment.
  • Track and inventory tools and equipment, ensuring they are in good and safe working order.
  • Initiate purchases of departmental supplies and materials through the Manager.
  • Assist in preparing reports for local and state agencies.
  • Participate in airport emergency response activities and coordinate maintenance personnel during facility, weather, utility, or operational emergencies.
  • Operate the current energy management system (BAS/EMS).
  • Help develop, plan, and implement preventive maintenance programs; schedule inspections and repairs using the current CMMS in coordination with other operating activities.
  • Supervise Building Maintenance personnel, including orientation, training, performance evaluations, scheduling, and work assignments; promote teamwork, accountability, and morale through effective leadership and communication.
  • Assist in preparing the department budget and annual capital-improvement planning.
  • Conduct routine inspections of airport facilities, equipment, and infrastructure to identify maintenance deficiencies and ensure operational readiness.
  • Coordinate and oversee contractors and vendors performing maintenance, repair, and construction, ensuring compliance with contract specifications, safety requirements, and operational standards.
  • Assume responsibility for departmental operations when the Building Maintenance Manager is absent.
  • Participate in an alternating on-call rotation.
  • Administer and follow Authority policies and guidelines.
  • Perform other duties as assigned and directed.
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