Building Maintenance Manager

BallenIsles Country Club • Naples, FL

3d • Onsite

About The Position

Fiddler's Creek in Naples, Florida, is hiring a Building Maintenance Manager for a hospitality-focused property organization. The role oversees and provides for repairs and maintenance throughout the facility, upkeep of the grounds, and contracted services such as trash, elevator, boiler, HVAC, and window cleaning. The manager oversees mechanical and power equipment used in facility maintenance and coordinates exterior property cleaning and maintenance in accordance with company standards.

The manager leads the Building Maintenance Department, implements its policies and procedures, and ensures compliance with company standards for product and service quality. The position includes personnel management, department training, planning in response to forecast business volume, and maintaining excellent service to achieve guest satisfaction. The job description notes that the listed duties are not exhaustive and that associates may be asked to perform other job functions from time to time.

Requirements

• Associate of Arts degree, two to three years of related experience or training, or an equivalent combination of education and experience.
• Experience managing personnel.
• Ability to read and speak English may be required to perform job duties and communicate with customers or coworkers.
• Knowledge of Microsoft Office applications.

Nice To Haves

• A driver's license may be required.
• Applicable mechanical or equipment licenses, such as Boiler or HVAC licenses.

Responsibilities

• Perform repairs and maintenance and ensure cleanliness of the entire facility.
• Manage contracts and contracted services related to facility and grounds maintenance.
• Oversee operation of mechanical and power equipment used in facility maintenance.
• Coordinate exterior property cleaning and maintenance in accordance with company standards.
• Implement department policies and procedures and ensure compliance with company quality standards.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; address complaints and resolve problems.
• Monitor business-volume forecasts and plan staffing, productivity, costs, and other expenses accordingly.
• Manage department members, potentially including an Assistant Maintenance Manager, Housepersons, Carpenters, Security, Electricians, Technicians, Maintenance Staff, and Plumbers.
• Provide effective orientation for new associates and develop ongoing department training programs.
• Implement and maintain excellent service to achieve guest satisfaction.
• Communicate changes and new policies and procedures to the department.
• Maintain regular and reliable attendance.
• Conduct staff meetings with subordinates.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms.
• 401(k) with employer match for associates age 19 and older.
• Paid time off and leaves of absence, subject to applicable law, eligibility criteria, plan documents, and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree