Assistant Manager Building Maintenance

Vail Resorts•Vail, CO
•$68,000 - $78,000

About The Position

The Assistant Manager Building Maintenance oversees the department’s day-to-day operations, allowing the Director of Engineering to focus on broader priorities. The role requires a hands-on approach, strong supervisory and leadership abilities, and effective communication. The assistant manager leads and develops a staff of up to 15 employees, maintains hotel and company standards, and works with contractors and vendors to achieve effective pricing and schedules. Technical knowledge of Microsoft Office, HVAC, kitchen facilities, and central plant operations is required. This is a year-round, full-time position. The expected salary range is $68,000–$78,000 per year. Housing is available. The position involves maintenance of resort buildings, guest rooms, public areas, grounds, and building systems, while supporting guest and department requests, preventive maintenance, budget controls, safety, energy conservation, and resort projects.

Requirements

  • College degree, technical school education, or equivalent related experience.
  • At least five years of experience and at least three years of management experience in a similar position at a large hotel.
  • Two to three years of supervisory experience.
  • Valid Colorado driver's license and at least one certification in electrical, mechanical, plumbing, or a related field.
  • Proficient skills, as required for the position.
  • Ability to read, write, and speak English.
  • Basic plumbing skills and knowledge of electrical and mechanical systems.
  • Willingness to work changing shift schedules.
  • Ability to work indoors and outdoors and in varying weather conditions.
  • Knowledge of the safe and efficient use of job-related equipment and tools.

Responsibilities

  • Maintain knowledge of resort features and services, operating hours, house count, and expected arrivals and departures so work orders can be scheduled appropriately; conduct informative, upbeat monthly department meetings.
  • Lead daily lineups in accordance with the Vail/Rock Resort philosophy.
  • Attend meetings and functions to support and contribute to the success of the resort.
  • Ensure compliance with company policies for vehicle operation.
  • Respond to work orders and requests from guests, housekeeping, the front desk, and rooms.
  • Work with outside contractors on required improvements and maintenance.
  • Maintain records of work activities and support materials, and provide written reports to other departments as needed.
  • Order parts and other items needed to repair buildings and units.
  • Oversee training, counseling, and discipline of engineering staff.
  • Document engineering work in forms that can be applied directly to the billing program.
  • Assist with preventive maintenance in common areas, back-of-house areas, and guest rooms.
  • Review daily logbooks, stay informed about day-to-day activities, and meet with the Director of Engineering each morning before lineup to discuss opportunities and offer assistance.
  • Promote an open-door policy; identify and address performance problems, and administer fair, timely employee performance appraisals.
  • Achieve objectives through direction and delegation.
  • Set departmental standards for image, appearance, and grooming; represent the company and department to outside organizations; and return business telephone calls the same day.
  • Develop departmental goals and objectives and assist with planning resort projects.
  • Control monthly repair-and-maintenance and capital expenses within budget or forecast parameters, and assist in preparing related budgets.
  • Establish and maintain an organizational climate that meets the needs of resort employees and guests.
  • Use the work-order management system to maintain the resort and grounds to high standards.
  • Direct and actively participate in guest-room and public-area preventive maintenance to achieve Rock Resorts standards.
  • Reduce waste by 80% through recycling.
  • Establish and maintain a utility management program that conserves energy without causing discomfort to internal or external customers.
  • Manage inspections of building and life-safety systems to minimize downtime, expense, and guest discomfort.
  • Comply with applicable local codes.
  • Coordinate carpentry projects; control painting and decorating; and maintain plumbing systems, grounds and landscaping, swimming pools, and water features.
  • Assist with coordination and control of in-house and contractor projects.
  • Oversee central plant maintenance and maintain HVAC, kitchen, refrigeration, laundry, electrical, and sewage systems, as well as the energy management system and its continual improvement.
  • Learn, understand, and promote Vail/Rock Resort standards among engineering staff.
  • Ensure employees maintain safe conditions and procedures in work areas and associated areas.
  • Practice emergency procedures in accordance with resort and company standards, and respond to and assist with resort emergencies as needed.
  • Perform other duties as assigned.

Benefits

  • Free employee ski passes.
  • Discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral program.
  • Health insurance, including medical, dental, and vision plans, for eligible seasonal employees after 500 hours worked.
  • Free ski passes for dependents.
  • Critical illness and accident plans.
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