Assistant Manager, Branch

Landmark Credit Union Talent Acquisition • Glendale, WI

17d

About The Position

At Landmark Credit Union, the Assistant Manager, Branch supports the organization’s people-first culture and its work to promote members’ financial wellbeing, positively impact communities, and help associates develop their careers.

Reporting to the Branch Manager, this position supervises branch personnel and works with the Branch Manager to ensure consistent policies and procedures. The Assistant Manager assists with the branch’s day-to-day operations and supervises the branch in the Branch Manager’s absence.

Requirements

• High school diploma or equivalent.
• At least one year of supervisory experience in a financial environment, or successful completion of a Landmark leadership development program; an equivalent combination of education and experience will be considered.
• Demonstrated ability to balance multiple priorities and manage varied projects in a high-volume work environment with strong attention to detail.
• Excellent verbal and written communication, problem-solving, and organizational skills, and ability to work independently.
• Ability to exercise independent judgment and discretion while maintaining a high degree of confidentiality.
• Must have or be able to attain National Mortgage Licensing System registration (NMLS#) and be licensed or able to attain licensure to sell credit insurance.
• Thorough understanding of company policies and procedures relevant to the position, and ability to understand and comply with applicable job-related state and federal laws and regulations.

Nice To Haves

• College degree preferred.

Responsibilities

• Assist in hiring, training, supervising, and evaluating staff; serve as manager when needed.
• Ensure members receive high-quality, efficient, friendly, and professional service.
• Train branch personnel in various duties and oversee personnel scheduling, cash ordering, and branch workflow.
• Serve as a PFO as needed to provide optimum member service.
• Complete and forward monthly logs to the appropriate personnel in a timely manner.
• Attend training at headquarters or an off-site location when required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED