Assistant Manager, Boutique Store (Nonprofit)

Working Wardrobes•Laguna Niguel, CA

5d•Onsite

About The Position

The Assistant Store Manager partners with the Hanger Boutiques Store Manager to drive sales, manage volunteer schedules, select merchandise, and provide excellent customer service. This role supports our mission by increasing revenue, motivating staff and volunteers, and ensuring a strong connection between customers and Working Wardrobes.

Requirements

Minimum two years of retail experience, including a supervisory role.
Proficiency in inventory management, Microsoft Office, and POS systems.
Excellent interpersonal, communication, and organizational skills.
Ability to work in a fast-paced team environment with a positive attitude.
Ability to lift, move, and stock merchandise (up to 50 lbs.).
Ability to work weekends and holidays.
Must be able to drive and operate office equipment.

Nice To Haves

Collaboration and attention to detail to support the organization’s mission.
Embrace diversity and possess emotional intelligence to communicate effectively with people of various backgrounds.
Strong communication and multitasking abilities in a fast-paced environment.
Interest in professional fashion and current workwear trends.

Responsibilities

Build sales and exceed goals through strong customer service and client relationships.
Assist the Store Manager with merchandising, customer service, and daily operations.
Travel to other locations as needed (stores, donation center, corporate office).
Prioritize tasks and manage time effectively while overseeing volunteers.
Maintain a clean, safe, and organized store environment.
Use the POS system and manage inventory efficiently.
Support training for volunteers and interns.
Work weekends and holidays, ensuring schedules are planned with payroll considerations.
Merchandise the store weekly and seasonally, keeping up with trends.
Participate in team meetings and company training.
Promote a positive, welcoming atmosphere for customers, volunteers, and staff.
Maintain volunteer coverage schedules and provide regular reports.
Cultivate relationships with customers, donors, volunteers, and staff.
Communicate effectively with customers, staff, volunteers, and donors.
Prepare sales reports and manage inventory with attention to upscale brands.
Oversee merchandising and inventory control across all locations.
Ensure inventory assistance volunteers are trained and assist in inventory audits.