Assistant Management Trainee - Lake Bluff

JC LICHT•Lake Bluff, IL

7d•$21 - $24•Onsite

About The Position

The Assistant Management Trainee supports the Store Management team at the Lake Bluff store. The role monitors store operations and profitability and provides operational support as needed. It combines employee recruitment, training, supervision, and performance management with inventory, expense, merchandising, financial, customer-service, and account-management duties. The position also participates in hands-on store activities such as unloading trucks, stocking shelves, carrying merchandise, and delivering paint when needed. The stated pay is $21–$24 per hour, depending on experience.

Requirements

Two- or four-year college degree or equivalent work experience.
Prior management experience in a retail or sales environment.
Previous experience with paint and/or coatings products.
Effective financial planning and management skills.
Strong interpersonal communication skills.
At least 2 years of retail experience.

Nice To Haves

Retail experience in an industry-related field.
Background in inside sales.

Responsibilities

Participate in recruiting, selecting, and hiring store team members.
Ensure employees understand store products and develop training programs when necessary.
Promote excellent customer service and a team-oriented work environment through effective communication.
Ensure the store is properly staffed; supervise and coach employees; conduct periodic performance reviews and administer discipline when necessary and in accordance with company policy.
Ensure compliance with applicable federal and state regulations and company policies, including ADA, EEOC, workers’ compensation, wage and hour, and sexual harassment requirements.
Maintain appropriate inventory levels, control inventory losses, and control expenses.
Ensure the store is opened and closed according to company policy and complete paperwork and reports accurately and on time.
Maintain merchandising standards, including window, sales-floor, and promotional displays.
Participate in store activities, including unloading trucks, stocking shelves, carrying merchandise for customers, and delivering paint when needed.
Monitor accounts payable, accounts receivable, and banking procedures, and resolve problems as necessary.
Use business reports to identify opportunities involving sales, gross margin, and expense control.
Maintain an understanding of company purchasing policies and procedures.
Resolve customer issues efficiently and assist customers promptly and professionally.
Answer customer calls promptly and according to company guidelines, and provide knowledgeable assistance with products and services.
Maintain the store’s physical appearance and ensure equipment is in excellent working condition.
Suggestively sell additional merchandise to help customers complete their projects.
Maintain a professional appearance and good attendance, and arrive at work as scheduled.
Support development of new accounts and growth of current accounts through targeted sales initiatives.
Ensure commercial accounts are properly set up and administered, and assist with outside sales calls when necessary.
Follow company policies and procedures in the JC Licht Employee Handbook.