Assistant Maintenance - Silver Creek, Tulsa, Oklahoma

Valiant Residential, LLC•Tulsa, OK

About The Position

Valiant Residential is seeking an Assistant Maintenance employee to assist the maintenance supervisor, maintain the physical integrity of the property, and work with the leasing team to maximize renewal and leasing opportunities. The role requires carrying out duties with safety as the priority and in accordance with company policies. The Assistant Maintenance helps manage resident service requests, aiming to complete them within 24 hours, and schedules the staff on-call rotation. The position supports preventive and routine maintenance, maintains accurate maintenance and make-ready records, keeps safety materials current, and helps prepare the property for inspections. The employee may also provide on-call service and participate in evening, weekend, and holiday emergency coverage. The role requires apartment maintenance or trade experience and hands-on work across a broad range of building systems and property features. Employees may need to work at other locations and travel within major metropolitan areas, including possible overnight stays.

Requirements

  • At least two years of full-time experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
  • High school diploma or equivalent.
  • EPA refrigerant, transition, and recovery certification.
  • Strong verbal and written English communication skills to interact effectively with team members, residents, vendors, and other stakeholders.
  • Own a basic set of hand tools.
  • Valid driver's license, good driving record, and auto insurance.
  • Ability to perform work responsibilities at other locations and travel within major metropolitan areas, potentially including overnight stays in other cities.
  • Ability to work some weekends as needed.
  • Ability to sit, stand, climb, stoop, and remain at a desk for up to eight hours or more if needed.
  • Ability to walk the property for up to eight hours or more in various weather conditions.
  • Ability to climb stairs.
  • Ability to lift up to 30 pounds as needed.

Nice To Haves

  • Technical certification.
  • Bilingual ability in Spanish.

Responsibilities

  • Assist the maintenance supervisor in maintaining the physical integrity of the property and support the leasing team in maximizing renewal and leasing opportunities.
  • Implement and manage the system for handling resident service requests, completing requests within 24 hours whenever possible.
  • Schedule the staff on-call rotation and assist with service as necessary.
  • Conduct business in accordance with company policies and procedures and applicable state and federal laws, including ADA, Fair Housing, and OSHA requirements.
  • Assist in distributing flyers and other materials.
  • Keep safety materials current and accessible, monitor the property's condition, and immediately correct unsafe conditions.
  • Maintain accurate records of preventive maintenance, service requests, and the make-ready status of vacant apartments.
  • Schedule and perform minor and routine maintenance on appropriate equipment and regularly inspect and maintain tools.
  • Diagnose and perform minor or routine maintenance and repairs involving electrical and plumbing systems; HVAC; appliances; irrigation; stairs, gates, fences, patios, and railings; tile, carpet, and flooring; roofing and gutters; lights, fireplaces, and ceiling fans; gas fixtures and appliances; shutters, doors, cabinets, windows, and sliding glass doors; boilers; locks and P.O. boxes; security systems; ceiling leaks and walls; and pool, hot tub, and spa areas and furniture.
  • Handle on-call duties when needed and participate in standby emergency schedules for evening, weekend, and holiday coverage.
  • Assist in preparing the property for inspections.
  • Perform additional duties as assigned by the property manager or Regional Community Supervisor.

Benefits

  • Competitive total compensation.
  • Time off.
  • Comprehensive benefits, including free health insurance options.
  • 401(k) matching.
  • Career development opportunities.
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