Assistant Maintenance - Mercer Crossing - Farmers Branch, TX

Valiant Residential, LLC•Farmers Branch, TX

About The Position

Valiant Residential is seeking an Assistant Maintenance employee to assist the maintenance supervisor, maintain the property's physical integrity, and work with the leasing team to maximize renewal and leasing opportunities. The role requires carrying out duties safely and in accordance with company policies. The Assistant Maintenance helps manage resident service requests, aiming to complete them within 24 hours whenever possible, and assists with staff on-call scheduling and service. The position maintains records for preventive maintenance, service requests, and vacant-apartment make-ready status; schedules and performs routine maintenance; maintains tools and safety materials; and helps prepare the property for inspections. The role also includes on-call and emergency coverage during evenings, weekends, and holidays, as needed.

Requirements

  • At least two years of full-time experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
  • High school diploma or equivalent.
  • EPA refrigerant transition and recovery certification.
  • Strong verbal and written English communication skills to interact effectively with team members, residents, vendors, and other stakeholders.
  • Own a basic set of hand tools.
  • Valid driver's license, good driving record, and auto insurance.
  • Ability to work at other locations and travel within major metropolitan areas, possibly with overnight stays.
  • Ability to work some weekends as needed.
  • Ability to sit, stand, climb, stoop, and remain at a desk for up to eight hours or longer if needed.
  • Ability to walk the property for up to eight hours or longer in various weather conditions.
  • Ability to climb stairs.
  • Ability to lift up to 30 pounds as needed.

Nice To Haves

  • Technical certification.
  • Bilingual ability in Spanish.

Responsibilities

  • Assist the maintenance supervisor in maintaining the physical integrity of the property.
  • Work with the leasing team to maximize renewal and leasing opportunities.
  • Implement and manage the system for resident service requests, completing requests within 24 hours whenever possible.
  • Schedule the staff on-call rotation and assist with service as necessary.
  • Conduct business in accordance with company policies and procedures and applicable state and federal laws.
  • Assist with distributing flyers and other materials.
  • Keep safety materials current and readily accessible, monitor property conditions, and promptly correct unsafe conditions.
  • Maintain accurate records of preventive maintenance, service requests, and make-ready status for vacant apartments.
  • Schedule and perform minor and routine maintenance on appropriate equipment, and keep tools in excellent condition.
  • Diagnose and perform minor or routine maintenance and repairs involving electrical and plumbing systems, HVAC, appliances, irrigation, building structures and finishes, lighting, doors and windows, boilers, locks, security systems, leaks, and pool and spa areas.
  • Handle on-call duties whenever needed.
  • Participate in standby emergency schedules for evening, weekend, and holiday coverage.
  • Assist in preparing the property for inspections.
  • Perform additional duties as assigned by the property manager or Regional Community Supervisor.

Benefits

  • Competitive total compensation.
  • Time off.
  • Comprehensive benefits, including free health insurance options.
  • 401(k) matching.
  • Career development opportunities.
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