Assistant Maintenance Supervisor

HNN Communities•Everett, WA

11d•$27 - $29•Onsite

About The Position

The Assistant Maintenance Supervisor assists with day-to-day maintenance operations and the physical upkeep of the assigned community, following company safety standards and supporting the Maintenance Supervisor in achieving company objectives. The position is at Manor Way, a 205-unit community in Everett, Washington, and is full-time, Tuesday through Saturday, 8:00 AM to 5:00 PM. The hourly pay range is $27.00–$29.00. The role includes maintaining and repairing apartments and community areas, completing work orders, assisting with apartment turnovers, inspections, preventive maintenance, inventory and safety documentation, and coordinating approved contractors. The Assistant Maintenance Supervisor may act as the onsite supervisor when the Maintenance Supervisor is absent, perform assigned after-hours emergency response, and help ensure resident and guest areas remain clean, operational, and safe. The employee must follow company policies, OSHA and other safety requirements, applicable housing regulations, and procedures for equipment, security, and hazardous materials. HNN Communities is a privately held, owner-operated property management company that manages multifamily and mixed-use properties throughout Washington State. The company describes its work culture as collaborative, inclusive, innovative, and grounded in integrity and professionalism, and offers training, development, and growth opportunities.

Requirements

At least 2 years of related maintenance experience.
High competency and efficiency in maintenance operations, including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
Thorough knowledge of Federal Fair Housing and other applicable local, state, and federal regulations.
Ability to provide friendly, professional customer service to residents.
Proficiency with MS Office Suite, including Word, Excel, PowerPoint, and Outlook, and with iPads or tablets.
Excellent written and verbal communication skills.
High school education or equivalent.
Must be at least 18 years old.
Valid driver’s license.
Ability to speak, read, and write English sufficiently to perform job duties.
Successful completion of a background check and drug screen.
Must be legally qualified to work in the United States and meet I-9 guidelines.

Nice To Haves

Relevant professional certifications, such as CPO and CAMT.

Responsibilities

Assist in maintaining the community’s physical condition and general upkeep in accordance with company operating and safety standards.
Complete work orders thoroughly and within required timeframes.
Assist with preparing make-ready apartment homes, including painting, flooring, cleaning, rekeying, and general repairs.
Assist with scheduling contracted work with approved vendors and updating make-ready statuses and dates.
Support maintenance administration, including inventory tracking, data entry, safety records, and timely documentation such as safety data sheets (SDS).
Assist with cleaning and trashing out vacated apartments, including physical evictions; document abandoned belongings and handle storage or disposal according to company policy.
Assist with upkeep of grounds, pool and spa, common areas, lighting, trash compactor, pet stations, exteriors, railings, stairs, controlled-access buildings, and amenities.
Assist with scheduling or performing testing and maintenance of community systems, including pumps, boilers, fire control systems, elevators, backup generators, and smoke and carbon monoxide detectors.
Assist with regular community inspections, including pre-move-out, move-out, and preventive maintenance inspections.
Assist with supplemental landscape maintenance, including pressure washing, irrigation repairs, and watering.
Oversee contractors when professional services or repairs are necessary.
Act as onsite supervisor when the Maintenance Supervisor is absent.
Perform maintenance projects and tasks with minimal supervision, consistent with company policy and supervisor direction.
Follow up on unresolved customer service issues to support resolution and resident satisfaction.
Respond promptly and professionally to assigned after-hours emergency calls.
Keep workshops and utility rooms clean, orderly, and safe; follow company safety and OSHA requirements.
Remove snow and ice when applicable during inclement weather.
Maintain equipment and supplies within budget and support regular orders from approved vendors.
Secure and maintain company equipment entrusted to the employee, including golf carts and work vehicles.
Follow and enforce O&M manual requirements, including lockout/tagout and mold, moisture-control, and cleanup procedures.
Report observed or potential hazards and all injuries or incidents to appropriate supervisors.
Uphold and enforce security practices, including key control procedures.
Participate in resident events, community programming, and local or nonprofit programs as assigned.
Complete assigned tasks by deadlines and communicate obstacles to the supervisor in advance.
Maintain and promote the community’s reputation and work to improve community and company reputation scores.
Implement company-directed systems, programs, and procedures.
Use company technology and software effectively and appropriately.
Work collaboratively and respectfully with peers, team members, and other departments.

Benefits

100% company-paid medical coverage for the employee.
100% company-paid dental and vision coverage for the employee.
Healthcare and dependent care flexible spending accounts.
Company-paid life insurance, AD&D, and long-term disability coverage for the employee.
Voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for consideration for a 20% housing discount.
Employee assistance program with 24/7 counseling services.
Company-sponsored industry training and certifications.
Three weeks of paid time off each year.
Up to 12 paid holidays each year.