Assistant Maintenance Supervisor

Avenue5 Residential, LLC • Dallas, TX

14d

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role helps ensure the property complies with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The position performs and coordinates maintenance and preventative maintenance, supports property safety and emergencies, and helps maintain resident satisfaction, property appearance, and quality apartment turns. It also mentors the maintenance team and completes special projects as assigned.

Requirements

• High school diploma or equivalent.
• At least two years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform general carpentry duties, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain the work order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance or replacement needs.
• Assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Promptly communicate property maintenance issues to the maintenance supervisor and property manager.
• Observe and promote safety and risk management in accordance with applicable regulations and company rules.
• Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
• Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and potential residents.
• Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.
• Mentor the maintenance team.
• Maintain a professional demeanor and appearance and promote the same throughout the team.
• Adhere to all components of the company risk management program.
• Complete special projects assigned by the maintenance supervisor and/or property manager.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED