Assistant Maintenance Supervisor

Avenue5 Residential•Puyallup, WA

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. The role performs and supports a range of maintenance, repair, inspection, emergency-response, and unit-turn activities while helping maintain property safety, cleanliness, and curb appeal. The position also supports the maintenance team, mentors team members, and promotes courteous, professional relationships with residents and colleagues.

Requirements

High school diploma or equivalent.
At least two years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Professional appearance and compliance with the prescribed uniform policy.
Compliance with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Complete general carpentry work, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
Perform preventative maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain the work order system and ensure orders are completed promptly, to company standards, and to residents’ satisfaction.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Assist with property emergencies, including snow and other inclement weather, fires, and floods.
Promptly communicate property maintenance issues to the Maintenance Supervisor and Property Manager.
Promote and observe safety and risk management requirements under applicable laws and company rules.
Help monitor response times for emergency on-call and after-hours maintenance assignments and address issues as needed.
Participate in the on-call rotation as necessary.
Promote resident satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and prospective residents.
Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure quality unit turns are completed on time.
Mentor the maintenance team and promote a professional demeanor and appearance across the team.
Adhere to all components of the company risk management program.
Complete special projects assigned by the Maintenance Supervisor or Property Manager.

Benefits

Medical, dental, vision, and mental health coverage options.
Competitive pay.
Basic life insurance.
Matching 401(k) contributions.
Generous time-off plan, including 10 paid holidays, a community service day, and a birthday holiday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.