Assistant Maintenance Supervisor

Avenue5 Residential•San Rafael, CA

12d

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role helps ensure compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. The position performs and coordinates a range of repairs and preventative maintenance, monitors work orders and property conditions, supports emergencies and on-call maintenance, and contributes to resident satisfaction and quality unit turns. The Assistant Maintenance Supervisor also mentors the maintenance team, promotes safety and professionalism, and completes special projects as assigned by the Maintenance Supervisor and/or Property Manager.

Requirements

High school diploma or equivalent.
Minimum two years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with the prescribed uniform policy.
Must comply with all safety requirements.
Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform carpentry duties, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Conduct preventative maintenance on items and areas such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain the work order system and verify that orders are completed promptly, to company standards, and to residents’ satisfaction.
Inspect property grounds, buildings, and common-area amenities daily to maintain safety and cleanliness and identify maintenance, repair, or replacement needs.
Assist in managing property emergencies, including snow and other inclement weather, fires, and floods.
Promptly communicate maintenance issues to the Maintenance Supervisor and Property Manager.
Observe and promote safety and risk management in accordance with applicable rules and regulations.
Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
Promote customer satisfaction through cleanliness and curb appeal and courteous, professional interaction with current and prospective residents.
Foster positive and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team and promote a professional demeanor and appearance across the team.
Adhere to all components of the company risk management program.
Complete special projects assigned by the Maintenance Supervisor and/or Property Manager.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
Paid time off, including 10 paid holidays, a community service day, and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.

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