Assistant Maintenance Supervisor

Related•New York, NY
•Onsite

About The Position

As an Assistant Maintenance Supervisor, you will support the Maintenance Supervisor at a 343 unit property in overseeing the daily operations of building and grounds maintenance. You’ll assist with scheduling, repairs, and preventive maintenance to ensure a clean, functional, and welcoming environment for residents. This role is ideal for a skilled technician ready to take the next step into leadership—helping coordinate the maintenance team, ensuring service excellence, and supporting the overall success of the community. Join us in making a meaningful impact in our community in Far Rockaway, NY while growing your career in a supportive and dynamic atmosphere!

Requirements

  • 3+ years of experience in general maintenance.
  • 2+ years of experience in general maintenance or building operations; previous apartment or multifamily experience preferred.
  • Schedule is Monday-Friday 8AM-4:30PM. Must be able to participate in the emergency on-call rotation as needed.
  • Working knowledge of HVAC, plumbing, carpentry, electrical, and appliance repair.
  • HVAC certification may be required based on state and local regulatory requirements.
  • Strong organizational and communication skills, with the ability to follow instructions and lead by example.
  • Ability to work independently, manage multiple priorities, and maintain attention to detail.
  • Proficiency with basic computer applications (Microsoft Office or maintenance work order systems).
  • Must be able to lift up to 50 lbs.
  • High school diploma or equivalent; certification in a related trade preferred.
  • schedule flexibility is required, including the ability to work weekends or on-call hours when necessary to meet property maintenance demands.
  • Dedicated to exceeding expectations, leading by example, and by providing exceptional service.
  • Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
  • Willingness to embrace feedback and continuously improve.
  • Strong belief in the value of teamwork and collaboration.
  • Reliable and committed to doing the right thing at all times.
  • Personal standards of appearance and dress compatible with the Company’s standards.

Nice To Haves

  • previous apartment or multifamily experience preferred
  • HVAC certification may be required based on state and local regulatory requirements.
  • certification in a related trade preferred.

Responsibilities

  • Assist in completing work orders from resident service requests by diagnosing issues and making repairs in accordance with established policies and safety standards.
  • Assist the Maintenance Supervisor in coordinating and completing work orders, diagnosing maintenance issues, and performing repairs in accordance with company standards and safety protocols.
  • Support the “make-ready” process for vacant apartments by conducting inspections, preparing task lists, and helping to ensure timely and high-quality completion.
  • Help oversee daily work assignments, ensuring maintenance technicians and janitorial staff have clear direction and the tools needed to perform their duties.
  • Maintain the overall cleanliness and appearance of the property, including grounds, common areas, and building exteriors.
  • Assist with preventative maintenance schedules, inspections, and follow-up on repairs to maintain property standards.
  • Respond to emergency maintenance calls as needed and participate in the on-call rotation.
  • Assist with ordering materials, managing inventory, and coordinating vendor or contractor services.
  • Maintain accurate records of maintenance activities, inspections, and completed work orders.
  • Perform other duties and special projects assigned by the Maintenance Supervisor or Community Manager.

Benefits

  • Lots of paid time off (19+ days!)
  • Customizable total rewards package
  • medical, vision and dental options
  • life insurance
  • Employee Assistance Program
  • 401(k)
  • FSA & HSA
  • employer-paid life and AD&D insurance
  • paid leave & disability programs
  • Mental health resources, such as counseling
  • Fertility benefits – such as surrogacy, adoption assistance and more!
  • Paid time off to volunteer
  • charitable donations match
  • learning & training programs
  • tuition & certification reimbursement
  • internal advancement opportunities
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