Assistant Maintenance Director - The Marq on West 7th

CWS Apartment Homes • Fort Worth, TX

4d • Onsite

About The Position

The Assistant Maintenance Director combines hands-on maintenance work with customer service and leadership. The role uses maintenance, construction, or general labor experience to complete maintenance tasks and customer service skills to support resident satisfaction. The employee is expected to embrace CWS’s core values, lead by example, and make the health, well-being, and safety of team members, residents, contractors, and themselves a top priority.

The position works throughout residential apartment communities in office and field settings. It may involve outdoor weather, maintenance equipment, construction areas, chemicals, noise, dust, and other conditions associated with property maintenance. The role requires frequent walking, stair climbing, unit inspections, and assisting with maintenance operations, as well as standing, bending, kneeling, reaching, ladder climbing, and lifting or moving materials and equipment weighing up to 50 pounds. The employee must work indoors and outdoors in varying conditions and safely operate maintenance tools and equipment.

Requirements

• EPA, HVAC I & II, CPO, and local certifications are required.
• At least 1–2 years of previous full-time work experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
• Valid driver’s license and current automobile insurance.
• Own a basic set of hand tools.
• Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
• Basic computer skills.
• Able to adhere to set and variable work schedules, including weekends and emergencies as required.
• Able to adhere to company policies, procedures, and practices.
• Able to establish and maintain effective working relationships.
• Able to maintain a professional and ethical atmosphere.
• Possess supervisory or managerial skills.
• Able to perform work responsibilities at locations other than the home property.
• Able to travel within major metropolitan areas and attend company functions in other cities as required.
• Able to respond to emergency calls outside normal business hours.
• Able to safely operate maintenance tools and equipment and meet the stated physical requirements.

Nice To Haves

• High school diploma or GED.
• Yardi software experience.
• Apartment maintenance experience.

Responsibilities

• Assist with leading the maintenance team.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and shop organization.
• Perform common area maintenance.
• Participate in the preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management Program and Safety Programs.
• Make the health, well-being, and safety of team members, residents, contractors, and themselves a priority.

Benefits

• 50% apartment rental discount for onsite team members and 20% rental discount for all other employees.
• Multiple medical, dental, and vision plan options.
• Company-paid life and disability insurance.
• Paid parental leave.
• 401(k) with company match.
• Pet insurance.
• Tuition reimbursement.
• Flexible spending and health savings account options.
• Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
• Paid time off.
• Company holidays, a floating holiday, and a birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED