Maintenance Technician - Marq 31

CWS Apartment Homes•Houston, TX

1d•Onsite

About The Position

The Maintenance Technician’s primary responsibility is to enhance the integrity of the community while maintaining exceptional customer service. The role is essential to keeping the community operating smoothly and according to safety standards. It involves substantial interaction with customers, residents, and guests, so a high level of customer service is imperative. The technician is expected to embrace CWS core values, set a daily example for the team, and make the health, well-being, and safety of team members, residents, contractors, and themselves a top priority in all business activities. Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. The position regularly involves exposure to varying temperatures, weather, noise, dust, fumes, chemicals, power tools, moving mechanical equipment, and other conditions associated with property maintenance operations. The work requires frequent physical activity and lifting, carrying, pushing, or pulling tools, appliances, equipment, and supplies weighing up to 50 pounds.

Requirements

High school diploma or GED preferred.
At least 1 year of previous experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC preferred.
Applicable certifications, including but not limited to EPA, HVAC I & II, and CPO, required.
Valid driver’s license and current automobile insurance required.
Own a basic set of hand tools required.
Able to read service requests and schedules and regularly converse in English with team members, residents, and vendors.
Basic computer skills.
Able to adhere to set and variable work schedules, including weekends and emergencies as required.
Able to adhere to company policies, procedures, and practices.
Able to establish and maintain effective working relationships.
Able to maintain a professional and ethical atmosphere.
Able to perform work responsibilities at locations other than the home property.
Able to travel within major metropolitan areas and attend company functions in other cities when required.
Able to respond to emergency calls outside normal business hours.
Able to walk, stand, bend, kneel, crouch, climb ladders, and work in confined or elevated spaces.
Able to regularly lift, carry, push, or pull tools, appliances, equipment, and supplies up to 50 pounds.

Nice To Haves

High school diploma or GED.
At least 1 year of previous experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.

Responsibilities

Prepare make-ready apartments.
Complete service requests.
Perform common area maintenance.
Maintain inventory and shop organization.
Participate in the preventative maintenance program.
Participate in resident satisfaction programs.
Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
Participate in CWS Risk Management and Safety Programs.
Prioritize the health, well-being, and safety of team members, residents, contractors, and self in business activities.
Respond to emergency calls outside normal business hours as needed.

Benefits

50% apartment rental discount for onsite team members and 20% rental discount for all other employees.
Multiple medical, dental, and vision plan options.
Company-paid life and disability insurance.
Paid parental leave.
401(k) with company match.
Pet insurance.
Tuition reimbursement.
Flexible spending and health savings account options.
Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
Paid time off.
Company holidays, a floating holiday, and a birthday holiday.