Maintenance Technician - Water Marq
About The Position
At CWS, the Maintenance Technician helps maintain the integrity and smooth operation of the Water Marq community while providing exceptional customer service to customers, residents, and guests. The role supports safe operations and requires adherence to CWS values, policies, procedures, and safety standards. Work takes place across residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. The position may also require working at properties other than the employee’s home property and traveling within major metropolitan areas or to company functions in other cities.
Requirements
- High school diploma or GED preferred.
- At least 1 year of prior experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC preferred.
- Applicable certifications, including but not limited to EPA, HVAC I & II, and CPO, required.
- Valid driver’s license and current automobile insurance required.
- Own a basic set of hand tools required.
- Able to read service requests and schedules, and regularly converse in English with team members, residents, and vendors.
- Basic computer skills.
- Able to adhere to set and variable work schedules, including weekends and emergencies as required.
- Able to follow company policies, procedures, and practices.
- Able to establish and maintain effective working relationships and maintain a professional and ethical atmosphere.
- Able to perform work at locations other than the home property and travel within major metropolitan areas; may be required to attend company functions in other cities.
- Able to respond to emergency calls outside normal business hours.
- Able to perform frequent physical activities including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces.
- Able to regularly lift, carry, push, or pull tools, appliances, equipment, and supplies weighing up to 50 pounds.
Nice To Haves
- High school diploma or GED.
- At least 1 year of apartment maintenance or related trade experience involving basic electricity, plumbing, carpentry, painting, and HVAC knowledge.
Responsibilities
- Prepare make-ready apartments.
- Complete service requests.
- Perform common-area maintenance.
- Maintain inventory and organize the maintenance shop.
- Participate in the preventative maintenance program.
- Participate in resident satisfaction programs.
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
- Participate in CWS Risk Management and Safety Programs.
- Make safety a priority and help protect the health and well-being of team members, residents, contractors, and oneself.
- Respond to emergency calls outside normal business hours as required.
Benefits
- 50% apartment rental discount for onsite team members and 20% rental discount for all other employees.
- Multiple medical, dental, and vision plan options.
- Company-paid life and disability insurance.
- Paid parental leave.
- 401(k) with company match.
- Pet insurance.
- Tuition reimbursement.
- Flexible spending and health savings account options.
- Fitness Bucks program to help cover fitness-related activities, equipment, and wellness purchases.
- Paid time off.
- Company holidays, a floating holiday, and a birthday holiday.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
