Seasonal Holiday Retail Assistant Manager- Regency Mall

Cherry Hill Programs • Mount Pleasant, WI

56d • Onsite

About The Position

Cherry Hill Programs is hiring an Assistant Local Manager for a seasonal holiday retail operation at Regency Mall. Working alongside the Local Manager, the Assistant Local Manager helps lead the team that creates holiday memories for children and families. The role supports daily photo operations, motivates and develops seasonal team members, helps drive sales and service excellence, and ensures guests receive a memorable Santa visit and photo experience.

The Assistant Local Manager assists with opening-day preparations and ongoing operations, including hiring, inventory, equipment setup and testing, scheduling, training, opening and closing procedures, recruiting, and administrative tasks. They also capture photos, help guests select souvenirs, address customer concerns, reinforce management procedures, and troubleshoot technical issues, escalating them to IT or Local Management as needed. Photography experience is not required.

This is a seasonal role requiring availability for pre-season training and a flexible schedule, including evenings, weekends, holidays, and peak retail periods. Employees must be available for at least 20 hours per week or as needed. The position involves standing for prolonged periods and lifting or carrying equipment weighing 10–25 pounds.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort handling cash and conducting sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed