Seasonal ( Holiday )Retail Associate

TJX•Houston, TX

9d•Onsite

About The Position

The Seasonal Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The role adheres to operational, merchandise, safety, and loss prevention standards and may be cross-trained in multiple areas to support business needs. Associates support a positive store culture through honesty, integrity, and respect, and provide and accept recognition and constructive feedback. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers to deliver a highly satisfied customer experience.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Follow the merchandising philosophy and established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefits
401(k) associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick leave; auto and home insurance discounts; scholarship program; adoption assistance