Seasonal Sales Associate - Holiday

Pacsun Careers•Columbia, MO

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing all customers with an exceptional experience. The associate also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role focuses on engaging and authentic customer service, full-price selling, and resolving customer situations in accordance with company policies. Associates complete assigned tasks, execute visual directives, maintain store organization and cleanliness, follow safety and loss-prevention policies, and share customer feedback with leadership. They support store sales and operational goals, participate in contests and events, and execute digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, and continually learn about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Physical duties include lifting and moving items, sitting or standing for extended periods, climbing ladders, walking and maneuvering around the sales floor, stockroom, and office, and reaching, twisting, or squatting. The work environment is open, with fluctuating temperatures and standard lighting. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for extended periods and climb ladders as needed.
Ability to talk or hear regularly and to sit, stand, walk, handle or feel items, reach, twist, or squat.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

Provide engaging, positive, and authentic customer experiences.
Focus on full-price selling while staying aware of product value and promotions.
Handle customer situations according to company policy, seek solutions, and escalate issues to leadership when appropriate.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe shopping and working environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core values.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and improve individual performance as a productive team member.