Seasonal Sales Associate - Holiday

PACSUN•Columbia, MO

About The Position

The Sales Associate generates sales by showing passion for products, brands, fashion, and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team by consistently providing an exceptional customer experience. The associate delivers authentic customer service, supports sales and operational goals, executes visual and digital sales initiatives, and helps maintain an organized, clean, and safe store. They uphold company policies and loss-prevention standards, share customer feedback with leadership, and represent the PacSun brand through their product knowledge, fashion image, and conduct.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Required close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues positively, and involve leadership for escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization, cleanliness, and a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by exhibiting core-value behaviors.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.