Seasonal Holiday Retail Assistant Manager - Stonewood Center

Cherry Hill Programs Seasonal Jobs•Downey, CA
•Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager for its holiday retail operation at Stonewood Center. Working alongside the Local Manager, the Assistant Local Manager helps lead the seasonal team and daily photo operations, motivate and develop team members, support sales and service excellence, and ensure families have a memorable Santa visit and photo experience. The role includes hands-on photography and guest service, operational preparation, team leadership, and administrative support. Photography experience is not required.

Requirements

  • Must be at least 18 years of age.
  • Strong communication, organization, time-management, and problem-solving skills.
  • Comfort with cash handling and sales transactions.
  • Ability to lead a team, work independently, and make sound decisions.
  • Availability to attend required pre-season training.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
  • Available to work a minimum of 20 hours a week or as needed.
  • Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

  • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
  • High school diploma or equivalent.
  • Experience managing teams or operations across multiple locations.
  • Demonstrated success driving sales, guest experience, and operational results.
  • Experience with scheduling, training, coaching, and developing team members.

Responsibilities

  • Promote a positive, collaborative environment while upholding company values and policies.
  • Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
  • Capture photos and help guests select souvenirs.
  • Resolve customer concerns and service issues to support a positive guest experience.
  • Lead by example and reinforce procedures set by senior management.
  • Troubleshoot technical issues and escalate them to IT or Local Management as needed.
  • Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
  • Perform other duties as assigned.

Benefits

  • Flexible scheduling.
  • Same-day pay options for early access to your paycheck.
  • Employee Referral Program.
  • One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.
  • Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
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