Seasonal Holiday Retail Assistant Manager- SanTan Village Regional Center

Cherry Hill Programs Seasonal Jobs • Gilbert, AZ

1d

About The Position

As an Assistant Local Manager, you’ll work alongside the Local Manager to help lead the seasonal team responsible for creating holiday memories for children and families. You’ll support daily photo operations, motivate and develop the team, drive sales and service excellence, and help ensure families receive a memorable Santa visit, exceptional photo experience, and outstanding guest service.

This seasonal role offers leadership experience in team development, staffing and scheduling, coaching, sales performance, problem-solving, and guest experiences. Flexible scheduling is available, with opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available. The role requires availability for at least 20 hours per week or as needed, including evenings, weekends, holidays, and peak retail periods.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed