ASST INVESTIGATION MANAGER - SES - 64085586

State of Florida • Southwest Ranches, FL

3d • $65,000 - $66,000 • Onsite

About The Position

The Assistant Investigation Manager directs the activities of the Department of Health’s Investigative Services Unit field office in Fort Lauderdale, improving investigative capabilities and operational procedures. The position works under the general supervision of the district manager and is evaluated through conferences and reviews of accomplishments related to unit and division goals. The role oversees investigators and regulatory personnel, manages cases and evidence, supervises staff, and ensures the field office operates in accordance with department policies and procedures. It also oversees the regional office budget, staffing, equipment, training, and process improvements. The position is an anticipated, full-time SES vacancy open only to current Department of Health employees, including OPS, Career Service, SES, or SMS employees. The office serves Broward County. The incumbent must work physically in the office and may be required to perform emergency duties outside normal work hours or days.

Requirements

• Four years of professional experience conducting regulatory inspections or law enforcement investigations.
• One year of supervisory experience.
• Must be willing to work physically in the office to perform the position’s duties and responsibilities.
• Proficient computer skills, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of computer databases and the agency’s compliance management and licensing systems.
• Knowledge of English language structure and content, including vocabulary, spelling, composition, and grammar; ability to understand work-related written material.
• Knowledge of laws, legal codes, court procedures, and government rules and regulations.
• Ability to communicate effectively verbally and in writing, listen actively, ask appropriate questions, and maintain effective working relationships.
• Ability to find information, identify essential information, conduct fact-finding research, and understand data collection and analysis methods.
• Ability to organize data for reports and other written materials and develop approaches to implement ideas.
• Knowledge of basic management principles and practices; ability to resolve conflicts, handle complaints, arbitrate disputes, and resolve grievances.
• Ability to motivate, develop, and direct people and identify suitable candidates for jobs.
• Time-management skills and ability to prepare and conduct training.
• Ability to maintain strict confidentiality.
• Knowledge of business and organizational planning, coordination, and execution, including strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
• Ability to provide technical assistance regarding regulatory enforcement issues.
• Valid driver’s license.
• Must satisfactorily complete a background investigation and fingerprinting and participate in direct deposit.
• Must have current authorization to work in the United States without employer sponsorship.
• Must learn and communicate effectively in English, orally and in writing.

Nice To Haves

• Bachelor’s degree from an accredited college or university in a related field of study. Professional experience described in the requirements may substitute year for year for required college education.

Responsibilities

• Direct and manage the activities of the investigative field office to improve its capabilities and operational procedures.
• Perform supervisory duties, including hiring and selection, developing performance plans, conducting appraisals, directing work, approving leave, and taking disciplinary action as appropriate.
• Monitor investigators and regulatory personnel in the assigned regional office.
• Delegate and oversee case assignments, case reviews, quality control, evidence control, and related work.
• Meet with assigned personnel at least weekly to assess progress, provide guidance, and resolve problems.
• Lead special multi-jurisdictional projects.
• Conduct and ensure regular staff training in accordance with field-office policies and procedures.
• Provide guidance to Investigation Supervisors and collaborate on operational procedures.
• Ensure performance plans and reviews are completed on time and objectively; arrange performance improvement plans when appropriate.
• Provide professional support and advice to superiors and enforce orders and policies.
• Prepare recommendation reports and analyze statements of functions prepared for operating personnel.
• Recruit, interview, and hire qualified personnel in accordance with department policies, procedures, and goals.
• Interpret applicable laws, rules, and regulations and advise subordinates about policy and procedural changes.
• Oversee the regional office budget through strategic planning.
• Ensure the office has the supplies, equipment, property, and forms needed to accomplish its mission, and ensure property is maintained in accordance with policy and procedure.
• Respond to public inquiries, make referrals, conduct public speaking engagements, maintain professional contacts, and promote the Department’s goals and mission, including participating in Sterling-related activities and events.
• Complete Six Sigma training and participate in process management, strategic planning, and process improvements.
• Refer press inquiries to the Public Information Office and assist as directed.
• Coordinate with law enforcement officials on unlicensed activity matters at the state, local, or federal level, and testify at hearings and trials.
• Use Facebook access for investigative research purposes only.
• Perform and document public presentations as assigned.
• Perform other related duties as required.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed