Assistant in Training

The Buckle, Inc.•Lone Tree, CO
•$19 - $24•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The position focuses on guest service and sales generation; recruiting, training, and developing Teammates; visual merchandising; store operations; and leadership. It assists the Store Manager in supervising and requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs. The role is performed in a retail store setting and involves regular standing, walking, reaching, and other physical activity, including lifting and maneuvering up to 50 pounds. The listed estimated compensation range is $19–$24 per hour, comprising base pay plus sales commission for sales positions. Final offers depend on factors such as skills, experience, location, and qualifications. Benefits described include health coverage, retirement savings options, paid time off and leave, insurance, and other programs, with eligibility varying by employment status and other requirements.

Requirements

  • High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
  • Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to travel to and cover other stores within the district based on business needs.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Vision abilities including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Greet Guests and provide friendly, engaging, and consistently strong customer service throughout the store.
  • Answer Guest questions, recommend and locate merchandise, suggest additional items, and create a wardrobing experience based on Guest needs.
  • Demonstrate product knowledge and share product, sales, promotion, payment, exchange, and security information with Guests and Teammates.
  • Meet personal sales-per-hour, average-sale, and total-net-sales goals; use the Sales Presentation Guide (SPG) and support store sales performance and business builders.
  • Build Guest relationships and a client-based business, recognize Guest levels, and contribute to Guest loyalty, fit appointments, Buckle credit card, and Guest Connect goals.
  • Plan sales goals with the Store Manager and lead by example through showmanship, customer service, attentiveness, and consistent leadership.
  • Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
  • Train, coach, motivate, and develop Teammates in accountability, sales presentations, Loss Prevention, shift orientation, product education, and non-sales positions.
  • Help establish a positive floor culture, communicate with the team, delegate and track tasks, execute department calendars and training plans, and support store business goals.
  • Own and influence product presentation through zone ownership, visual standards, merchandising projects, freight placement, and the Weekly Visual Checklist.
  • Partner with the Store Manager to delegate, demonstrate, and review visual zones; identify merchandising opportunities and recommend solutions.
  • Maintain a properly sized, shoppable sales floor and backroom, and use tools such as the Performance Tracker to improve store results.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs.
  • Complete opening and closing checklists, execute and teach point-of-sale procedures, and handle payments, returns, exchanges, markdowns, pulls, freight, recalls, and vendor returns.
  • Follow Loss Prevention, security, company policy, ethics, and handbook requirements; recognize and respond to theft risks and emergencies.
  • Maintain a clean, organized store, adequate supplies, and complete, accurate new-hire paperwork and tasks.
  • Communicate merchandise-handling concerns, policy violations, and Guest or Teammate concerns to the appropriate management or Human Resources contacts.
  • Assist with supervision, interviews, schedule changes, covering shifts, and travel to cover other district stores when business needs require.
  • Act as Store Manager in the Store Manager’s absence and handle emergencies in accordance with Company guidelines.
  • Perform other duties and special projects as assigned.

Benefits

  • Medical coverage with a choice of two plans, preventive care covered at 100%, and virtual care access.
  • Dental and vision insurance.
  • 24/7 virtual general, behavioral, and dermatology consultations.
  • Employee Assistance Program offering confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for eligible enrollment in the high-deductible medical plan.
  • Performance-based incentive bonuses for eligible Teammates.
  • 40% discount on Buckle products and 25% off Buckle gift cards.
  • Vacation time, sick time, a floating holiday, and bereavement leave, with details based on role, service, employment status, and applicable requirements.
  • Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability coverage.
  • Paid and unpaid leave for qualifying situations; eligible salaried Teammates may qualify for medical leave pay that can be used as paid parental leave.
  • Optional accident, critical illness, and hospital indemnity insurance.
  • Legal services, identity theft protection, and pet insurance for eligible Teammates.
  • Eligible part-time Teammates may access medical plans and 401(k) matching; paid leave accrues in applicable states as required by law.
  • Salaried Teammates receive one paid volunteer day.
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