Assistant in Training

The Buckle, Inc.•Sarasota, FL

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the store’s mission of creating an enjoyable shopping experience for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs and Assistant Managers share responsibility for training and motivating Teammates and serve as the Store Manager in their absence. The Assistant Manager position is a progression from AIT and includes additional duties, while most duties and responsibilities are shared. The position contributes to sales and Guest service by assisting Guests, demonstrating product knowledge, meeting sales goals, building Guest relationships, and supporting sales and loyalty initiatives. It helps recruit, train, coach, and motivate Teammates; supports store education and leadership development; and maintains visual merchandising standards and product presentation. Operational responsibilities include executing store procedures, maintaining a clean and organized store, supporting inventory and freight tasks, following Loss Prevention and company policies, completing opening and closing tasks, and responding to emergencies when the Store Manager is absent. The role assists the Store Manager in supervising and may travel to or cover other stores in the District based on business needs. The position is based in a retail store setting with usually moderate noise. The role regularly requires standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating; sitting is occasional. The teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. The position may require a flexible schedule including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend merchandise, and help Guests locate or obtain products.
Meet personal sales-per-hour, average sale, total net sales, and other sales and Guest loyalty goals set by Store Management.
Use product knowledge and sales tools, including the Sales Presentation Guide, to support sales, showmanship, Guest relationships, and Teammate presentations.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance and business-building results.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales presentation, Guest service, Loss Prevention, shift orientation, accountability, and other store standards.
Support daily setup, training, performance review, department actions, education priorities, and leadership development.
Assign and oversee visual zones and projects; maintain visual standards, merchandise presentation, and an appropriately sized and shoppable sales floor and backroom.
Identify merchandising opportunities and communicate recommendations and solutions to the Store Manager.
Execute and teach store operating procedures, including POS, opening and closing checklists, payment and return policies, and Loss Prevention practices.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and vendor returns; and maintain adequate supplies.
Complete assigned shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and specified holiday periods.
Communicate policy violations, Teammate or Guest concerns, and merchandise-handling issues to appropriate leaders in a timely manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising and may travel to or cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.