Assistant in Training

The Buckle, Inc.•Lawton, OK

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most duties and responsibilities are shared. The role focuses on Guest service and sales generation, recruiting and developing Teammates, visual merchandise management, store operations, and leadership. The position assists the Store Manager in supervising and may include travel to cover other stores within the district based on business needs. The Teammate regularly works in a retail store setting with usually moderate noise. The role involves standing, walking, handling items, reaching, climbing or balancing and jumping, bending, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Occasional sitting is required. The position may require a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to perform the visual demands of the job, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.
Ability to provide and receive feedback, maintain professional relationships, and communicate effectively with Guests, Teammates, leadership, and Corporate Office departments.
Ability to execute store sales, merchandising, training, and operational procedures and follow company policies and guidelines.

Responsibilities

Provide friendly, engaging Guest service; answer questions and recommend merchandise based on Guest needs.
Drive personal and store sales, meet sales goals, use the Sales Presentation Guide, and build Guest relationships and loyalty.
Demonstrate product knowledge and showmanship, share product education, and support sales presentations across the Team.
Plan sales goals with the Store Manager and take ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and develop Teammates in sales, customer service, accountability, Loss Prevention, store procedures, and other assigned areas.
Support daily setup, training, performance reviews, department goals, and execution of store education and sales focuses.
Lead and coordinate visual merchandising through zone ownership, visual standards, product presentation, freight processing, and store tours.
Maintain a clean, organized, and shoppable store and ensure merchandise is appropriately displayed.
Perform and teach operational procedures, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and vendor returns.
Follow payment, return, exchange, security, and Loss Prevention policies; recognize and appropriately handle security risks and emergencies.
Complete scheduled shifts and cover shifts when needed; communicate concerns and policy violations to appropriate management or Human Resources.
Assist in supervising the store and act as Store Manager in the Store Manager’s absence.
Establish communication with Corporate Office departments and provide feedback to store leadership about merchandise handling and operations.
Perform other duties and special projects as assigned.