Assistant in Training

The Buckle, Inc.•Little Rock, AR

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership; share responsibility for training and motivating Teammates; and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties are shared. The role focuses on Guest service and sales generation, Teammate recruiting, training and development, visual merchandising, store operations, and leadership. Responsibilities include delivering knowledgeable, attentive service; working toward sales goals; coaching Teammates; maintaining visual standards and inventory presentation; completing operational and loss-prevention procedures; and supporting store growth and staffing. The position assists the Store Manager in supervising. The position is based in a retail store setting with usually moderate noise. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores within the District may be required.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential functions of the job, with reasonable accommodation where applicable.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, use hands to finger, handle, or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to perform sales, merchandising, training, leadership, and operational duties, including cashiering, register procedures, and routine cleaning.

Responsibilities

Greet Guests, provide friendly and attentive service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Use product knowledge and sales education to demonstrate products, suggest additional items, create a wardrobing experience, and build Guest relationships and a client-based business.
Meet personal sales-per-hour, average-sales, and total-net-sales goals; plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Use the Sales Presentation Guide (SPG), support Guest loyalty and business builders, and recognize and communicate Guest Levels to the Team.
Recruit prospective Teammates using recruiting resources, assist the Store Manager with staffing needs, and maintain an up-to-date contact list of top talent.
Train, coach, motivate, and develop Teammates to meet accountability, shift orientation, loss prevention, sales presentation, and other training standards.
Support daily setup, training, impacting, and reviewing; use the Performance Tracker; delegate and complete tasks and department actions; and help implement the store’s education focus.
Demonstrate leadership during work segments, communicate updates to fellow leaders and Teammates, and maintain a positive floor culture and professional relationships.
Own product presentation through zone ownership; delegate and review zones; uphold visual standards and checklists; and identify merchandising opportunities and solutions.
Keep the sales floor appropriately sized and freight displayed; maintain visual standards on the sales floor and in the backroom; and use store tours to share information.
Work a flexible schedule, complete assigned shifts, and cover shifts when needed; travel to cover other District stores based on business needs.
Complete opening and closing checklists and other planning tasks; execute and train others on store procedures.
Monitor for security risks and theft, follow loss-prevention guidelines including daily bag and purse checks, and handle emergencies in the Store Manager’s absence according to company guidelines.
Execute and teach Point of Sale procedures; follow payment, return, exchange, and loss-prevention policies; and use company tools and systems.
Maintain a clean, organized, shoppable store and monitor supplies and merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the appropriate management or Human Resources contacts.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors.
Establish communication with Corporate Office departments to support effective store operations.
Support store leadership, give and receive feedback, conduct interviews as needed, solve problems, and promote personal and store growth.
Understand and administer Buckle’s Commitment to Success and follow the company Code of Ethics, policies, procedures, and handbooks.
Perform other duties and special projects as assigned.