Assistant in Training

The Buckle, Inc.•STORM LAKE, IA

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations with developing leadership responsibilities. The AIT helps develop sales, recruit and train Teammates, and shares responsibility for motivating the team. The AIT may act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The position requires delivering attentive, knowledgeable Guest service; meeting personal and store sales goals; supporting recruiting, training, and development; maintaining visual merchandising standards; and carrying out store operations and loss-prevention procedures. The AIT assists the Store Manager in supervising and may travel to cover other stores in the district based on business needs. This role is performed in a retail store setting with a usually moderate noise level. The schedule is flexible according to store and business needs and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to perform essential job functions, with reasonable accommodations where applicable.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, recommend merchandise, anticipate Guest needs, and build client relationships.
Meet personal sales-per-hour, average sale, and total net sales goals; support store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG) and product knowledge to improve sales presentations and Guest experiences.
Support Guest loyalty, fit appointments, Buckle credit card, Guest Connect, exchanges, and returns.
Recognize recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and develop Teammates in sales, leadership, loss prevention, shift orientation, and non-sales positions.
Maintain a positive floor culture, demonstrate the dress code and leadership standards, and support daily training and performance review activities.
Coordinate department and segment actions, delegate tasks, track progress, and support store education priorities.
Manage visual merchandising and zone ownership; maintain floor and backroom visual standards, organize freight, and communicate merchandising recommendations.
Carry out store operations, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, vendor returns, and maintaining supplies.
Maintain a clean, organized, and shoppable store and follow payment, exchange, return, security, and loss-prevention policies.
Communicate policy violations, merchandise concerns, and Teammate or Guest issues to appropriate leaders or Human Resources.
Assist the Store Manager in supervising, conducting interviews as needed, handling schedule changes, and responding to emergencies in the manager’s absence.
Complete assigned shifts and cover shifts when needed; travel to cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.