Assistant in Training

The Buckle, Inc.•Rapid City, SD

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the manager is absent. The Assistant Manager role is a progression from AIT, with additional higher-level duties; most duties and responsibilities are shared. The role focuses on delivering strong Guest service and sales, developing and coaching Teammates, maintaining visual merchandising standards, and supporting store operations. The position assists the Store Manager in supervising and may require travel to cover other stores within the District based on business needs. The Teammate regularly works in a retail store setting with usually moderate noise. The work involves standing, walking, handling merchandise, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and communicating. The role also requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service and meet sales and performance goals.
Ability to train, coach, motivate, and communicate effectively with Teammates.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of/day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.

Responsibilities

Provide friendly, engaging Guest service and help Guests select merchandise, build outfits, and discover additional products.
Meet personal sales-per-hour, average sales, total net sales, Guest loyalty, and other business-builder goals; contribute to store sales performance and plan sales goals with the Store Manager.
Demonstrate product knowledge and showmanship, maintain knowledge of promotions and store policies, and build lasting Guest relationships and a client-based business.
Use the Sales Presentation Guide and other store tools to track and achieve goals, and support Teammate sales presentations and Guest service throughout the store.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing, interviews, education focus, and implementation of training.
Promote a positive floor culture, model the dress code and leadership behaviors, communicate with the Team, and follow through on Teammate training needs.
Own and influence product zones; delegate and review zone work, maintain visual standards, and ensure new freight is appropriately displayed and the sales floor is sized and shoppable.
Identify merchandising opportunities and product changes, communicate recommendations to the Store Manager, and use the Performance Tracker to improve store results.
Support store operations, including opening and closing checklists, POS procedures, payments, returns, exchanges, markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized, secure store; follow Loss Prevention guidelines, recognize security risks, and handle emergencies in the Store Manager’s absence according to Company guidelines.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Complete and oversee required new-hire paperwork and tasks, maintain supplies, communicate operational concerns and policy violations appropriately, and follow Company policies and procedures.
Assist the Store Manager in supervising and provide feedback and guidance to Teammates, including non-sales positions.
Travel to and cover other stores within the District based on business needs.
Perform special projects and other duties as assigned.