Assistant in Training

The Buckle, Inc.•Hattiesburg, MS

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They also help train and motivate Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The position focuses on Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, and leadership. It supports store performance through sales planning, coaching, product education, merchandising standards, inventory and operational execution, and maintaining a clean, organized, shoppable store. The role assists the Store Manager in supervising and may travel to or cover other stores within the district based on business needs. This role is performed in a retail store setting, with a usually moderate noise level. The schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position has physical requirements including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service, communicate product knowledge, and achieve sales goals.
Ability to lead, train, motivate, and coach Teammates and work collaboratively with store leadership.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete physical duties including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering 50 pounds throughout the store and backroom.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Deliver friendly, engaging Guest service and help Guests select merchandise, build outfits, and discover additional products.
Meet personal sales-per-hour, average-sale, and total-net-sales goals, and contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide, product knowledge, sales education, and showmanship to improve sales presentations and Guest experiences.
Build and maintain Guest relationships, recognize Guest levels, ask for and remember Guest names, and support Guest loyalty and fit appointments.
Help recruit, train, coach, motivate, and develop Teammates; assist with staffing needs, interviews, training plans, and store education focus.
Support daily setup, training, performance reviews, task completion, and accountability using company tools and trackers.
Lead and execute visual merchandising, zone ownership, visual standards, freight presentation, floor sizing, and backroom standards.
Complete operational procedures, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and vendor returns.
Maintain store cleanliness, organization, and shoppability; monitor supplies and communicate merchandise-handling concerns.
Follow loss-prevention, security, payment, return, exchange, company policy, ethics, and human-resources requirements; promptly report concerns and policy violations.
Handle Guest and Teammate issues, emergencies, and store operations in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising and provide feedback, leadership, and support to Teammates and the Leadership Team.
Work scheduled shifts, cover shifts when needed, and travel to or cover other district stores based on business needs.
Perform other duties and special projects as assigned.