Assistant in Training

The Buckle, Inc.•Lufkin, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT, with additional higher-level duties; most responsibilities are shared. The position combines Guest service and sales, teammate recruiting and development, visual merchandising, store operations, and leadership. It includes achieving sales goals, coaching and training teammates, maintaining visual standards and inventory presentation, carrying out store policies and procedures, and supporting store performance. The role may require a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, as well as travel to other stores within the district based on business needs. The role regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, talking and hearing, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Sitting is occasional.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of/day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to perform sales, customer service, merchandising, POS, operational, and leadership duties; specific qualifications beyond those stated are not listed.

Responsibilities

Greet Guests, provide attentive and engaging service, answer merchandise questions, recommend products, and support Guest needs and relationships.
Achieve personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance, business builders, Guest loyalty, and sales planning.
Use product knowledge and sales education to demonstrate merchandise and create a showmanship and wardrobing experience.
Maintain knowledge of promotions, payment and exchange policies, returns, and security practices; follow sales presentation standards and use the Sales Presentation Guide.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing and implement training, education, and performance-accountability practices.
Support daily store setup, shift orientation, loss prevention, sales presentations, department results, and execution of store and department goals.
Own and influence merchandise zones; delegate and review visual work, maintain visual standards, and ensure the sales floor is sized and freight is displayed appropriately.
Identify merchandising opportunities and recommend solutions to improve visual results and store performance.
Perform store operations including cashiering and POS procedures, opening and closing tasks, markdowns, pulls, freight handling, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Follow company policies, procedures, loss-prevention guidelines, and ethical standards; report policy violations and concerns through appropriate channels.
Assist the Store Manager in supervising, provide leadership, handle emergencies in the Store Manager’s absence, and cover shifts or other stores as business needs require.
Complete hiring paperwork and assigned projects and duties accurately and promptly.