Assistant in Training

The Buckle, Inc.•Harker Heights, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role focuses on delivering friendly, knowledgeable Guest service and achieving sales goals; recruiting, training, coaching, and motivating Teammates; maintaining visual merchandising standards; and supporting store operations and leadership. The position assists the Store Manager in supervision and may travel to and cover other stores in the district based on business needs. The position is performed in a retail store setting with usually moderate noise. Teammates regularly stand and walk and may need to lift and maneuver up to 50 pounds throughout the store and backroom. A flexible schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service, demonstrate product knowledge, and work toward sales and Guest loyalty goals.
Ability to train, coach, motivate, and communicate with Teammates and contribute to a positive team culture.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands and arms, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Provide friendly, engaging, knowledgeable service, help Guests select merchandise, anticipate their needs, and build Guest relationships and client-based business.
Achieve personal sales-per-hour, average sales, and total net sales goals; plan sales goals with the Store Manager and contribute to store sales performance.
Use and complete the Sales Presentation Guide (SPG), promote Guest loyalty and business builders, and demonstrate product knowledge and showmanship.
Recruit Teammates and help meet store staffing needs; train, coach, motivate, and develop Teammates in sales, service, loss prevention, and non-sales tasks.
Help lead daily setup, training, impacting, and reviewing; delegate tasks, track performance, and execute department and store education priorities.
Own and influence product presentation and zone ownership; delegate and review visual zones, uphold visual standards, and communicate merchandising opportunities and recommendations.
Maintain a clean, organized, sized, and shoppable sales floor and backroom; ensure freight is appropriately displayed.
Support store operations, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and returns to vendors.
Follow loss prevention, payment, return, exchange, security, company policy, and code of ethics requirements; identify and communicate policy violations and concerns appropriately.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and work a flexible schedule based on business needs.
Assist the Store Manager in supervising and provide leadership, feedback, interviews, problem solving, and support for team development.
Act as Store Manager in their absence and handle emergencies in accordance with company guidelines.
Maintain current Teammate contact information, complete new-hire paperwork and tasks, and maintain adequate store supplies.
Build effective communication and relationships with Corporate Office departments to support store operations.
Perform other duties and special projects as assigned.