Assistant in Training

The Buckle, Inc.•The Woodlands, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, and work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role encompasses Guest service and sales generation; recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory and leadership support. Duties include delivering knowledgeable, engaging service; working toward sales goals; coaching and motivating the team; maintaining visual standards and inventory presentation; completing operational procedures; and supporting store staffing and scheduling needs. The position is performed in a retail store setting with a usually moderate noise level. Physical duties regularly include standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating. The role may require lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical duties described, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

Greet Guests and provide friendly, engaging, knowledgeable service throughout the store.
Recommend and locate merchandise based on Guest needs, suggest additional items, and create a wardrobing experience.
Maintain product, sales, promotion, payment, exchange, return, and security knowledge and share product education with the team.
Meet personal sales-per-hour, average sales, and total net sales goals; support store sales performance and plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG), Guest loyalty tools, fit appointments, Buckle credit card, and Guest Connect to support sales and Guest relationships.
Lead by example through showmanship, customer service, attentiveness, consistent leadership actions, and high standards.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, loss prevention, sales presentation, product knowledge, and other job duties.
Support daily setup, training, impacting, reviewing, performance tracking, department goals, and execution of store education and sales focuses.
Maintain Teammate contact information, assist with interviews, explain pay and Buckle benefits, and complete or oversee new-hire paperwork and tasks.
Own and influence product presentation through zone ownership, assigning projects, demonstrating visual tools, and partnering with the Store Manager on the four zones.
Ensure Teammates follow visual standards, the visual library, and the Weekly Visual Checklist; maintain appropriate product sizing and freight presentation.
Identify merchandising opportunities and recommend solutions to the Store Manager; maintain visual standards on the sales floor and in the backroom.
Complete opening and closing checklists, use the planner, and execute or teach Point of Sale procedures.
Follow loss prevention guidelines, monitor security risks, and handle payments, returns, exchanges, and other store policies appropriately.
Maintain a clean, organized, shoppable store; complete markdowns, pulls, freight, recalls, and vendor returns; and monitor supplies.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely, confidential manner.
Support the Store Manager in supervision, scheduling, leadership, planning, emergencies, and effective store operations; act as Store Manager in their absence.
Perform other duties and special projects as assigned.