Assistant in Training

The Buckle, Inc.•Lincoln, NE

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from the AIT role and includes additional high-level duties, although most responsibilities are shared. The position focuses on Guest service and sales generation; recruiting, training, and developing Teammates; visual merchandising; store operations; and leadership. The role assists the Store Manager in supervising and may require travel to cover other stores in the district based on business needs. The position is performed in a retail store setting, where the noise level is usually moderate.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Ability to provide and receive feedback, communicate professionally, problem-solve, and maintain positive relationships with Guests, Teammates, and leadership.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend merchandise, anticipate needs, and create a wardrobing experience.
Demonstrate product knowledge, communicate current promotions and store policies, and use the Sales Presentation Guide to support sales and presentations.
Meet personal sales and Guest loyalty performance standards, contribute to store sales goals, build Guest relationships, and plan sales goals with the Store Manager.
Lead by example, maintain leadership standards, recognize Guest levels, and support sales performance and product education.
Identify recruiting opportunities and assist the Store Manager with recruiting for store staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, accountability, shift orientation, and other assigned areas.
Support daily setup, training, performance reviews, department execution, education focuses, and Teammate development tracking.
Own and influence product presentation through zone ownership; assign projects, demonstrate visual tools, and uphold visual standards on the sales floor and in the backroom.
Identify merchandising opportunities, ensure freight is displayed appropriately, and recommend changes to improve visual results and store performance.
Perform operational duties including opening and closing checklists, point-of-sale procedures, payments, returns, exchanges, markdowns, pulls, freight, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; monitor supplies and inventory; and address merchandise handling concerns.
Follow loss prevention, security, company policy, ethics, and new-hire paperwork requirements; report policy violations and concerns appropriately.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and respond to emergencies in the Store Manager’s absence.
Assist with daily interviews, schedule and leadership activities, store planning, communication with corporate departments, and special projects as assigned.
Travel to and cover other stores within the district based on business needs.
Fulfill Buckle’s mission through high-level customer service and contribution to a positive team spirit.