Assistant in Training

The Buckle, Inc.•Enid, OK

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership, and shares responsibility for training and motivating Teammates. The AIT acts as the Store Manager in their absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, though most duties and responsibilities are shared. The role delivers attentive, knowledgeable guest service and works toward sales and guest-loyalty goals. It also supports recruiting, onboarding, training, coaching, and development; visual merchandising and zone ownership; store operations, inventory, and loss prevention; and daily leadership. The AIT assists the Store Manager in supervising and may travel to or cover other stores within the district based on business needs. This position is performed in a retail store setting, where noise is usually moderate. The job regularly involves standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing; sitting is occasional. It requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom. The position may require a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to travel to and cover other stores within the district based on business needs.
Ability to execute and teach point-of-sale procedures and follow store policies, procedures, and loss-prevention practices.

Responsibilities

Provide friendly, engaging, and knowledgeable service, help Guests find merchandise, suggest additional items, and build lasting Guest relationships.
Meet personal sales-per-hour, average-sale, and total-net-sales goals; support store sales, business builders, guest loyalty, and sales presentation goals.
Use and complete the Sales Presentation Guide, share product knowledge, and demonstrate product and showmanship to Guests and Teammates.
Plan sales goals with the Store Manager and take ownership of store sales performance, including sales, average sale, business builders, and denim.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates, including on accountability, shift orientation, loss prevention, sales presentation, and non-sales positions.
Support a positive floor culture, model dress-code and leadership standards, and help delegate and implement store education focuses.
Coordinate department results and actions, complete check-ins, use department calendars and delegation worksheets, and support business goals across store segments.
Manage product and visual presentation through zone ownership, visual standards, store tours, freight-to-floor execution, and floor and backroom standards.
Identify merchandising opportunities and communicate recommendations to the Store Manager; keep the sales floor sized and new freight appropriately displayed.
Complete opening and closing checklists, scheduled shifts, and shift coverage as needed.
Follow loss-prevention and security practices, including daily bag and purse checks, and respond appropriately to theft risks and emergencies.
Execute and teach point-of-sale procedures and follow policies for payments, returns, exchanges, and loss prevention.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling concerns.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner.
Build effective working relationships with Corporate Office departments and support store planning across weekly, monthly, and yearly timeframes.
Assist the Store Manager in supervising, conducting interviews as needed, handling schedule changes professionally, and covering other district stores as business needs require.
Perform other duties and special projects as assigned.